Implementing Six Sigma in the Software Industry

While developing software there are chances that a large number of defects may creep in without the knowledge of the developing team. The ultimate sufferer will be the customer who has purchased the software. The organization that has developed the software will also stand to loose in terms of business and clients who may have to switch to other vendors for their needs.

This is a common practice in the software industry as there are innumerable small vendors ready to ship out tailor made products for their big clients the small vendors are really particular about the quality that is shipped out. For big vendors it is really difficult to check the quality of each and every product that is shipped out. This is where Six Sigma Methodologies come into play. Once you have implemented six sigma and you have achieved the level of Six Sigma the bar of quality will be such that you can easily become a benchmark in that industry.

Its been a practice that the software or KPO industry has been working on a reactionary mode that is once a defect or problem is detected firefighting or troubleshooting sets in for that particular product which of course involves a lot of expense in terms of money and working hours for the organization. Had six sigma practices been in place the practice would have been a proactive one. Thus when six sigma is being followed all stop gaps for any quality hitches are covered up and you are well aware of the level of quality the final product will be delivered.
   
The most important and fundamental change that is required in the change in the organization culture, as everyone involved must embrace the concepts of Six Sigma and recognize their value to the company. Although it may look a bit expensive and the opportunity cost of implementing six sigma may come out to be more but implementing six sigma will surely have a overall positive effect on the revenues of the organization.

There are several tools in six sigma which will go a long way in defining, measuring, analyzing and controlling the problem or the defect form where it is cropping up. Thus one can easily predict the shipping out of high quality products with a low level of defects in the software from their organization with the implementation of Six Sigma.

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